Frequently Asked Questions and Support
What is an InfoPet?
An InfoPet is a soft, lovable stuffed animal embedded with an NFC chip. When tapped with a smartphone, it links to helpful, personalized information provided by your healthcare team—like videos, instructions, or encouragement.
How does the NFC technology work?
Just tap the hand of the plush with any NFC-enabled smartphone (no app required), and it will open a secure webpage or resource provided by the care team, fundraiser organizer, or business. It’s simple, safe, and instant.
Is it safe for kids to use?
Yes! InfoPets are made with safety in mind. The NFC chip is securely embedded and requires only a tap to activate. No batteries, screens, or charging—just comfort and connection.
Can InfoPets be customized?
Absolutely. Healthcare providers, schools, nonprofits, or businesses can customize the digital content linked to each InfoPet, creating a truly personalized and meaningful experience. Just let us know what content will be linked to each InfoPet
Who are InfoPets designed for?
Originally created to support children going through medical or dental treatments, InfoPets are now used in a wide range of settings—from healthcare practices and hospitals to schools, fundraisers, and promotional events.
How can I order InfoPets for my office or event?
Just reach out through our Contact Us page, and we’ll walk you through the simple ordering and customization process. Or use the "Let's Chat" footer and we will get back to you as soon as we can.